Can you win twice?
Yes, but not in the same prize draw. Each entrant has 1 chance per prize draw, a number of lucky people have won twice!
How do I find out if I've won?
Within one month of the date of each prize draw, we will attempt to make contact with potential winners who have been selected. We may also try to contact potential winners by other means, such as telephone or e mail, where we have these details.
How do I claim my prize?
Before we send out any prizes we may require potential winners to provide reasonable proof of their identity, age and that they were living in England, Wales, Scotland or Northern Ireland before the draw took place. We will write to you to confirm how you can claim your prize.
How will I receive my prize?
You will receive your prize by post sent to your home address, we will do this within 28 days.
Can I see a list of winners?
A list of winners for the previous 6 months can be requested via email.
How long do I have to wait, before I receive my prize?
We aim to have your prize delivered within 28 days, from receiving address/email confirmation.
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions via our email and/or Twitter.