FAQ: A Guide to Your Queries


Can you win twice? Yes, but not in the same prize draw. Each entrant has 1 chance per prize draw. Some lucky individuals have won twice!

How do I find out if I've won? Within 28 days of the end date/time of each prize draw, we will attempt to make contact with potential winners who have been selected. We may also try to contact potential winners by other means, such as telephone or email, where we have these details.

How do I claim my prize? Before we send out any prizes, we may require potential winners to provide reasonable proof of their identity, age, and residency in England, Wales, Scotland, or Northern Ireland. We will write to you to confirm how you can claim your prize.

How will I receive my prize? You will receive your prize by post sent to your home address, or email.

Can I see a list of winners? A list of winners for the previous 6 months can be requested via email.

How long do I have to wait before I receive my prize? We aim to have your prize delivered within 28 days of receiving the address/email confirmation.

Do you have customer service? Of course! Our friendly and knowledgeable customer service reps are available to answer your questions via our email and/or Twitter.

What happens if I encounter issues with the service? If you encounter any issues or have questions related to our services, you can reach out to our customer service team through email or Twitter for assistance.

Are there specific mental health support services available? While our core objective is mental health, we do not offer professional mental health support. However, we encourage you to explore our peer support services and consider reaching out to mental health professionals for specialised assistance.

What is White Scribbles all about? White Scribbles is a dynamic platform dedicated to fostering mental clarity and physical vitality. We offer a diverse range of content, services, and resources spanning health, lifestyle, wellness, and more, tailored to empower individuals on their unique paths to well-being.

How can I stay updated with the latest content from White Scribbles? You can stay updated by regularly visiting our website, subscribing to our newsletter, and following us on our social media channels, where we share insightful articles, exclusive offers, and community updates.

What services does White Scribbles provide? White Scribbles offers a variety of supportive services, including Tribunals Assistance, Life Coaching, Back-to-Work Support, Tailored Tutoring, Personal Training, Mental Health Support, Student Wellness Programs, Business Planning, and Skills Development Workshops.

How do I participate in White Scribbles' giveaways and contests? Keep an eye on our social media channels and website for announcements about giveaways and contests. Participation details will be provided in each respective announcement.

Is there a membership fee to access White Scribbles' community and services? No, White Scribbles is committed to providing accessible well-being resources. There is no membership fee to access our community, content, or most of our services.

How can I share my story or contribute content to White Scribbles? We welcome contributions and personal stories! Reach out to us through our contact page or submission forms, and our editorial team will guide you through the process.

Can I suggest a topic for White Scribbles to cover? Absolutely! We value community input. Feel free to send us your suggestions through our contact page or social media, and we'll consider them for future content.

How can I access the exclusive rewards program? To access our exclusive rewards program, sign up for our newsletter and follow us on social media. We regularly share opportunities for gift cards, freebies, and other perks with our community.

Are the coaching and support services offered by White Scribbles confidential? Yes, client confidentiality is a top priority for us. Our coaching and support services adhere to strict confidentiality standards, ensuring a safe and supportive environment.

How can I contact White Scribbles for more information or assistance? Visit our contact page on the website or reach out to us through our social media channels. Our team is here to assist you with any enquiries or concerns.